SomnoRoute

Privacy Policy

Last updated: 28 May 2026

SomnoRoute is intended to support sleep screening and pathway management. It does not replace medical advice, diagnosis, emergency care, or review by an appropriately qualified healthcare professional.

Who We Are

SomnoRoute provides digital tools for sleep screening, snoring review, sleep study support, report summaries, and secure patient or clinic portal workflows.

Information We May Collect

Depending on how the app and portals are used, SomnoRoute may process:

• Contact information, such as first name, email address, and phone number where entered for account, support, or patient portal access.
• Sleep screening information, including questionnaire answers and study details.
• Health-related information entered by the user or generated as part of sleep screening reports.
• SomnoRoute Plus health signals imported with permission from Apple Health or Android Health Connect, such as sleep stages, heart rate, heart-rate variability, respiratory rate, oxygen saturation, steps, weight, and sleep position where available.
• Microphone/audio-related information needed for overnight snoring and sleep sound monitoring.
• Generated reports, PDF summaries, secure share records, and clinic review information.
• Technical information needed to operate the app and secure portals, such as device, session, diagnostic data, and country-level region signals.

SomnoRoute follows a data-minimisation approach. The user app profile is designed around first name, email address, age band, sex at birth, measurements, and screening answers where needed. Surname is not required for the user app profile unless a clinic or legal workflow separately requires it.

How We Use Information

We use information to:

• Provide sleep screening and monitoring features.
• Generate reports and support patient-clinic workflows.
• Operate secure patient, clinic, and admin portals.
• Maintain safety, security, auditability, and reliability.
• Respond to support requests and improve the service.

Country-Level Analytics

SomnoRoute may record country-level region information, such as the app region selected by the user, device locale country, or country code inferred from secure hosting headers. This supports service planning, regional analytics, fraud prevention, and operational monitoring. SomnoRoute does not store raw IP addresses for this country-tracking feature.

SomnoRoute may also use Cloudflare Web Analytics on public website pages to understand page views, referrers, approximate country, device/browser type, and site performance. This is cookie-free website analytics and is not used for advertising tracking.

Microphone and Audio

The iOS app requests microphone access so it can monitor snoring-related sounds during a recording session. Users should only record in appropriate private settings and should avoid recording other people without permission.

Apple Health and Android Health Connect

SomnoRoute Plus may request permission to read selected sleep and health signals from Apple Health or Android Health Connect. This access is optional and is used to add sleep-breathing context to Plus night reviews. SomnoRoute does not sell this health information or use it for advertising tracking.

Storage and Service Providers

SomnoRoute uses Supabase for secure backend and portal functionality, and Cloudflare for static web hosting and security. Data may be processed by these service providers to deliver the service.

Clinical and Patient Data

Sleep screening and report data may be health-related personal data. Access should be limited to authorised users, patients, and clinic staff where applicable. Real patient information should not be used for testing or demonstration purposes.

Your Choices and Rights

You can contact us to request access, correction, or deletion of personal information, subject to clinical, legal, security, and audit obligations that may apply. Account data deletion requests can be started at somnoroute.com/delete-account/.

Security

We use technical and organisational safeguards designed to protect data, including secure portal authentication, access controls, transport encryption, and hosted infrastructure security controls.

Children

SomnoRoute is not intended for unsupervised use by children. If a clinic or caregiver uses SomnoRoute as part of a patient pathway, appropriate consent and clinical oversight should be in place.

Changes

We may update this policy as the app, portals, and clinical workflows evolve. The date above shows when this version was last updated.

Contact

For privacy or support questions, contact support@somnoroute.com.